I have now had three separate appointments made for me to visit the audiology department at our local NHS hospital (spit and spit again). Each one has been cancelled the day before the appointment. I received a "fourth time lucky" appointment for today, and duly drove the 8 or so miles to said hospital and arrived 10 mins before my appointment was due. After waiting 40 minutes, someone came out of the office and said "there's no one in the department yet". I asked them, very politely, to find out when someone WOULD be in the department, as my time was as valuable as theirs. After a few phone calls, they returned to say "2.30 this afternoon"! Needless to say, I left after expressing my annoyance. Guess what was waiting for me when I got home? A letter, from said department, dated yesterday and sent out by second class post cancelling today's appointment. How about that for a total b**** up! I've told them to stick it where the sun don't shine and will go privately to someone else.
